Q: What if the adapter fits loose in my vase?
A: Bend the tail portion of the adapter outward until it is larger then the vase opening.
Q: What if the adapter won't fit in my vase?
A: The tail portion of the adapter can with reason be bent inward to reduce the diameter of the adapter and fit tighter vase openings.
Q: Why does my photo fits loosely in the display?
A: Your photo is too thin and needs to be shimmed. Cut a square of foam sized to fit the frame opening from the protective shipping envelope. Insert the foam square between the photo and the back before placing the back in the frame cavity.
Q: Why does my display tilt and won't stay level?
A: Your Adapter isn't adjusted properly for your vase. Simply bend the rim clasp tight to the rim of your vase and your display should stay level.
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